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By using Lean principles and eliminating the non-value added
work (e.g., redundant work, wait time, etc.) that occurs in most work processes,
Novus One-TouchTM measurably improves quality, and is faster and less expensive
when compared to "industry-standard" processes.
It is a fundamental principle of world-class process management that accuracy improves
as opportunities to make mistakes are eliminated, which is exactly what Novus One-TouchTM does.
Novus One-TouchTM includes a series of highly structured and rigorously documented
work processes that greatly improve efficiency and quality. For example, the Novus
One-TouchTM work process for litigation or investigations includes 94 sub-processes
and 864 unique activities, making it perhaps the most detailed and scientifically-based
work process for litigation in the legal industry today.
So structured, detailed, comprehensive and reliable is Novus One-TouchTM that it is part
of the
first-ever quality management system
independently certified by Underwriters Laboratories for use in the legal industry.
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Novus One-TouchTM process management was designed using Lean
principles (globally recognized process and quality management methodology)
and is part of the first-ever quality system certified by Underwriters Laboratories
for use in the global legal industry, making Novus Law the first and only UL registered legal services firm in the world.
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